Mike Lekies spent 28 years in B2B sales, starting in 1998 in the engineering sector.Since 2007 he has focused on re-designing sales processes for other companies, helping them fully leverage their revenue channels. Over the past several years he has turned that same discipline onto the one channel most service businesses still treat as an afterthought: Messengers. Through his company, RisingBiz, he builds AI-powered lead response systems that carry a customer from first inquiry to signed contract inside messengers.